Outlet Server

About Us

Step into our luxury hotel in North San Antonio, which rises 19 stories above this stunning city.

The Westin San Antonio North captures the essence of Texas Hospitality with impeccable service and Southern charm.

Located just north of Downton San Antonio home of the Alamo and our famous meandering Riverwalk, we are also close to some of the city's exciting attractions like Fiesta Texas and Sea World San Antonio.

Through the HEI Loves Initiatives we are dedicated to the diversity of our associates and the building of a strong service culture.

We offer our associates, feel meals, free parking and travel perks offered through the Marriott Room Rate program and HEI managed hotels.

Join our family and take advantage of competitive benefits, wages, a robust PTO program, plus much, much more.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Essential Duties and Responsibilities


* Check station before, during and after shift for proper set-up and cleanliness.


* Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.


* Record the details of the order from the guests, repeating the order to the guest to check for accuracy.


* Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.


* When complete, retrieve orders up to 30 lbs.

from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.


* Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.


* Replenish beverages as necessary and check with guests for overall satisfaction.


* Market and serve upon request any dessert items or specialty coffees.


* Operate the Point of Sale procedures to pre-check order and close out the check.


* Present the check to guest promptly.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* Maintain a professional appearance and manner at all times.


* Must be willing to "pitch-in" and help co- workers with their job duties and be a team...