Engineering Manager

ESSENTIAL JOB FUNCTIONS Responsibilities and essential job functions include but are not limited to the following: Join the Director of Engineering to conduct walk-throughs and visually assess the safe and efficient maintenance and operation of the physical structure(s) of the hotel, all mechanical, electrical, HVAC systems and any other related equipment.

Understanding of HVAC, electrical, plumbing, and boiler operations Ensure all emergency and life safety equipment and systems are inspected, tested and operational Ability to perform general repair and maintenance, such as responding to guest calls if necessary, per the direction of the Director of Engineering.

Actively train in fire prevention, environmental health and safety, and engineering systems.

Accurately record and verify the completion of all repairs, replacement, and renovation projects to offices and team member work areas.

Maintain accurate record keeping Ensure everything is in guestrooms and public space is in working order and is set to specification.

Supervise necessary repairs and maintenance throughout the hotel.

.

Support the Director of Engineering in overseeing the departments payroll and schedules.

Resolve guest complaints, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.

Respond to guests requests in an accurate and timely manner, creating a positive outcome that will result in a memorable experience.

Proper handling of VIPs, recognize repeat guests and protect their privacy and confidentiality.

Ensure that PUBLIC reporting procedures are aligned with applicable SOP.

Ensure all hotel and restaurant policies, standards and local laws are followed.

Ensure sanitation fundamentals and Health Department requirements that are set forth by PUBLIC, local, state and federal regulations are in compliance.

Ensure compliance with all hotel policies and procedures at all levels.