Services Lead Remote Sales

Responsibilities
The Services Lead - Remote Sales is responsible for driving service sales growth across an assigned customer portfolio by developing customer relationships, identifying opportunities, and expanding service offerings.

This role will also provide team guidance and support in driving commercial outcomes.
Key Responsibilities


* Drive growth of service revenue through proactive remote selling activities.


* Build, manage, and maintain a healthy service opportunity pipeline.


* Identify opportunities for spare parts sales, modernization projects, preventive maintenance services, and service contracts.


* Promote cross-selling of Schneider Electric service offerings across multiple business units.


* Engage customers through outbound sales activities while responding to inbound inquiries.


* Develop trusted customer relationships and become a key advisor for service-related needs.


* Understand customer installed base and identify opportunities for upgrades and modernization.


* Offer and close standard service proposals and work closely with operational teams for complex opportunities.


* Collaborate with Sales, Marketing, Operations, and Product teams to maximize business opportunities.


* Maintain customer records and opportunity updates within CRM tools.


* Support customer escalations and help improve customer satisfaction metrics.


* Provide coaching, mentoring, and day-to-day guidance to team members.


* Lead a team of four remote sales representatives while ensuring performance targets are achieved.


* Support business growth across Pacific countries through remote engagement and sales initiatives.

Required


* Bachelor's degree in Engineering, Business, Sales, Marketing, or related discipline.


* Proven experience in Technical Sales, Service Sales, Inside Sales, or Remote Sales environment.


* Experience selling industrial, electrical, automation, or power-related solutions.


* Strong communication, negotiation, and customer relationship management skills.


* Demonstrated ability to manage a sales pipeline and achieve sales targets.


* Strong stakeholder management and cross-functional collaboration skills.


* Ability to work independently while leading and influencing a team remotely.


* Experience in customer-facing sales environments.

Advantage:


* Experience selling:
+ Low Voltage (LV) Circuit Breakers
+ Medium Voltage (MV) Circuit Breakers
+ Variable Speed Drives (VSD)
+ Preventive Maintenance Services
+ Modernization and Upgrade Solutions
+ Spare Parts & Lifecycle Services


* Understanding of Non-Secure Power products and services.


* Team Lead or Second-Line Leadership experience.


* Knowledge of Schneider Electric products and services.


* SAP experience


* Engineering background is an advantage but not mandatory.

Ideal Candidate Profile
The suc...