Life Sciences Experience Design Strategy Manager

Position Summary

The Experience Design Strategy Manager is a client-facing consulting leader who delivers experience design strategy engagements for Life Sciences clients.

This role combines experience design strategy, digital product fluency, consulting execution, and Life Sciences commercial knowledge to help clients improve patient, provider, and business outcomes.

The manager works across strategy and delivery to turn research, data, and business needs into actionable experience solutions.

Recruiting for this role ends on August 31, 2026

Work you'll do

This role is ideal for someone who is equally comfortable shaping experience vision and driving cross-functional execution through launch and adoption.

You will work across strategy, design, product, and engineering to ensure concepts become real, measurable solutions, used by patients and/or providers in production.

As a Manager, you will be responsible for:


* Leading engagements that define experience and product strategy for Life Sciences clients across patient services, user engagement, and commercial operations


* Partnering with client commercial, digital, and patient services leaders to define and deliver experience strategies and products that meet patient and provider needs and drive business outcomes.


* Translating business and user challenges into structured design strategies, insights, product visions, roadmaps, release priorities, and measurable outcomes


* Connecting experience strategy to digital product delivery by aligning design intent with epics, features, user stories, MVP definitions, and delivery plans that product and engineering teams can execute


* Partner closely with product, engineering, data, and business stakeholders to move from concept through build, launch, and iteration.


* Guide teams in prioritization, trade-off decisions, dependency management, and release planning to drive delivery with speed and clarity.


* Understand which AI-enabled tools and modern ways of working can accelerate research synthesis, concept development, and product planning and champion usage.


* Managing client relationships, facilitating working sessions, and overseeing scope, timelines, risks, and dependencies across design workstreams


* Supporting practice growth through proposals, solution shaping, workplans, and team coaching


* Champion and advocate for the role of design both with clients and while coaching and developing teams

A successful candidate would possess these skills:


* Ability to stretch from framing ambiguous business problems through roadmap definition, build planning, launch through close collaboration with design, product and engineering leaders


* Agile product delivery practices to align user value, business value, and technical feasibility throughout execution.


* Experience overseeing roadmap creation, backlog shaping, prototyping, MVP scoping, and release planning.


* Strong executive storyte...