Global Director, Business Enablement & Adoption

GLOBAL DIRECTOR, BUSINESS ENABLEMENT & ADOPTION

Baltimore Aircoil Company (BAC) is the global leader in sustainable solutions for evaporative cooling, thermal storage, and heat transfer equipment, headquartered in Jessup, Maryland.

We are seeking a strategic, results-driven Global Director, Business Enablement & Adoption to own and evolve our enterprise-wide SAP and broader application landscape, drive digital transformation, and ensure global process excellence across all business functions.

POSITION PURPOSE

The Global Director, Business Enablement & Adoption is a senior leader responsible for defining and executing the SAP and associated enterprise applications strategy, optimizing business processes, and ensuring operational excellence across BAC’s global footprint.

This role balances leadership, technical depth, and business partnership, driving successful SAP transformation programs, modernizing enterprise applications, and enabling world-class customer experiences.

PRINCIPAL ACCOUNTABILITIES


* Define and execute the global SAP and associated enterprise applications strategy and roadmap aligned with business strategy and digital transformation goals, including leading S/4HANA transformation programs and evaluating emerging technology capabilities (AI, automation, cloud ERP).


* Drive standardization, simplification, and modernization of business processes across regions, ensuring seamless integration of SAP with non-SAP systems and enterprise architecture.


* Establish business process governance, architecture standards, and data integrity practices for SAP platforms including ERP, S/4HANA, SAP CX Suite, and associated integrated enterprise applications.


* Lead global SAP programs, managing budgets, resources, and risks to ensure on-time, on-budget delivery and continuous improvement initiatives.


* Act as a trusted advisor to senior leaders and stakeholders, translating business needs into scalable digital-enabled solutions and driving cross-functional alignment.


* Lead, mentor, and develop a global direct and indirect team, including SAP functional leads, analysts, project managers, and contractors, fostering a collaborative, high-performance culture.


* Partner with the global infrastructure lead to manage system integrators and strategic vendors, negotiate and oversee SAP and partner contracts, and optimize total cost of ownership while improving service quality.


* Ensure SAP systems comply with global regulatory and audit requirements, maintaining strong controls (SOX, GDPR, etc.), including data governance, cybersecurity, and system reliability.


* Oversee the prioritization of enhancements and change requests, including business case preparation, cost-benefit analysis, and negotiation of prioritization with global functional directors and VPs.


* Establish process approaches within all business functions, ensuring clear understanding of process inputs, outputs, and KPIs, and lead th...