Project Manager - PMO

Essential Duties and Responsibilities:

- Determine and define projects and objectives.

- Manage project planning efforts and documentation.

- Maintain project portfolio through established tools and processes.

- Develop and manage a detailed project schedule and work plan.

- Lead project meetings and provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.

- Collaborate with team members, executive leadership, clients, and other key stakeholders for efficient and successful project execution.

- Track project costs in order to meet scope, budget, and timeline.

- Measure project performance to identify areas for improvement.

- Monitor progress and make adjustments as needed.

- Oversee the change management process within the program.

- Utilize project management software tools, methodologies, and best practices through full life cycle of projects.

- Collect and Manage PMO artifacts to support visibility and execution.

- Coordinate recurring meetings, develop agendas, document notes, track action items, and communicate status updates to stakeholders.

- Analyze project and program performance data and recommend process improvements to enhance efficiency and decision-making.

- Support change management and governance activities, including Change Control Board (CCB) and Project Review Board (PRB) processes.

- Provide PMO support for FedCiv BPO programs to ensure alignment with contractual requirements and program objectives.

- Develop and maintain project management plans, SOPs, templates, charters, job aids, and related process documentation.

- Support program operations through document management, asset tracking, reporting, dashboards, presentations, and narrative deliverables.

- Support cross-functional teams during transition-in and ongoing operations with PMO-related activities and coordination.

- Provide guidance and training on PMO processes, tools, and standards as needed.

- Support fulfillment of service levels, client deliverables, compliance expectations, and departmental reporting requirements.

- Perform additional leadership, administrative, and records management responsibilities as assigned.

Minimum Requirements

- Bachelor's degree in related field.

- 5 years of relevant professional experience required.

- Equivalent combination of education and experience considered in lieu of degree

- Microsoft Office Suite, excel, word, power point, planner, loop

- SharePoint experience

- Smartsheet Schedules or MS Project

- Remote - occasional travel

- PMP Certificate

- 3-5 years of Federal Contact Center Contracting

- Agile Management

- Jira or similar agile tool

- Power Bi and Confluence a plus

Please note: For this position Maximus will provide equipment to use.

Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed...