Technical Writer

 

Applications due by: 07/13/2026

Pay Range DOE: $60,000 to $75,000

Work Schedule: Monday - Friday 8:00 AM-5:00PM (Chance of overtime) This is a temp-to-hire with the eligibility of full-time permanent placement. 

Benefits: This position is eligible for Paid Sick and Safe Time (PSST) under the Healthy Families and Workplaces Act.

All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer. 

JOB SUMMARY:

We are seeking a talented Technical Writer to join our team and develop clear, high-quality documentation for our electronic signage products.

This role involves translating complex technical details related to our digital signage hardware and software into user-friendly materials for installers, end users, and service technicians.

In this position, you will work closely with engineers, product managers, and support teams to create a range of resources, including user manuals, wiring diagrams, installation guides, software documentation, and maintenance instructions.

Your work will play a key role in ensuring a seamless and positive experience for our customers.

 ESSENTIAL FUNCTIONS:


* User guides for digital signage control software and interfaces


* Maintenance and troubleshooting guides


* Product specifications and safety instructions


* Collaborate with hardware engineers, software developers, and support teams to gather technical details.


* Translate technical jargon into clear, understandable content for non-technical users.


* Create visual aids (wiring diagrams, schematics, callouts, etc.) to enhance documentation.


* Maintain document version control and update documentation in line with product updates or new releases.


* Ensure all documentation complies with industry standards and safety regulations (UL, CE, FCC, etc.).


* Assist in the creation of training materials and internal knowledge base articles.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. 

  Experience:


* 2+ years of experience in technical writing, preferably in a manufacturing or electronics environment.


* Experience documenting hardware and software products.


* Proficiency in tools such as Adobe InDesign, Illustrator, Microsoft Word and FrameMaker.


* Comfortable working with diagrams, schematics, and basic electrical terminology.


* Familiarity with embedded systems or digital display technology is a strong plus.


* Excellent attention to detail, organization, and time management.


* Experience working with electronic signage, AV systems, or similar technologies.


* Knowledge of digital signage CMS (Content Management Systems) or embedded...