Services Order Administrator

Join our dynamic team as an Order Management Coordinator and be at the heart of delivering exceptional service experiences to our valued customers!

What will you do:


* Create and manage service orders and contracts in Enterprise Resources Planning and Bridge Field Services systems, ensuring accurate documentation of customer requirements


* Coordinate end-to-end flow business operations, from order booking to completion, while maintaining optimal gross margin control


* Orchestrate customer interventions by efficiently planning technician schedules and managing parts/tools availability


* Drive seamless coordination between Services Front Office and Back Office operations


* Monitor service quality metrics and customer satisfaction levels while supporting local workshop repair operations

What will make you successful:


* Strong organizational skills with keen attention to detail in managing service orders and documentation


* Proficiency in ERP systems and service management tools


* Excellent coordination and communication abilities to work effectively with multiple stakeholders


* Analytical mindset with focus on process efficiency and quality control


* Customer-centric approach with problem-solving capabilities

What's in it for you:


* Opportunity to develop expertise in service operations management


* Dynamic work environment with exposure to diverse customer requirements


* Clear path for professional growth and skill development


* Collaborative team setting with supportive learning culture


* Chance to make a direct impact on customer satisfaction and business success

Let us learn about you! Apply today.