Program Manager - Digital Trust Hub

Duties and Responsibilities:

Program Leadership and Coordination


* Lead the overall coordination and daily operations of the Digital Trust Hub, ensuring consistent, high-quality service delivery across all five pillars: Data Privacy, Cybersecurity, Vendor Assessment, Data Governance, and Advocacy.


* Serve as the primary point of contact for Digital Trust Hub member districts, managing onboarding, communications, and ongoing support.


* Develop and maintain the annual program calendar, including quarterly cybersecurity and policy briefs, professional learning sessions, and member communications.


* Coordinate the delivery of core member services including access to the 1EdTech Trusted Apps Dashboard, PA Student Data Privacy Alliance membership, cybersecurity facilitation.


* Lead the coordination and continuous development of ElevateED: Empowered Employee Training, the AIU's internal professional learning program delivered by the Technology Services Department to AIU staff.

ElevateED provides free, customized training sessions, offered both in-person and virtually, that help employees get the most out of their workplace tools and increase their day-to-day efficiency.

Growth and Strategic Development


* Develop and execute strategies to grow Digital Trust Hub membership among districts and schools statewide.


* Identify, evaluate, and recommend new services and program enhancements based on member feedback, emerging threats, and industry best practices.


* Build and maintain relationships with district technology leaders, administrators, and other stakeholders to understand evolving needs and promote program value.


* Create and deliver presentations, marketing materials, and informational resources to prospective and current member districts.


* Represent the Digital Trust Hub at conferences, regional events, and professional associations (e.g., PETE&C, CoSN, 1EdTech).

Data Privacy and Vendor Assessment


* Manage and continuously improve the application vetting process using the AIU rubric and 1EdTech Trusted Applications Manager System (TAMS).


* Coordinate vendor assessments for member districts, evaluating edtech tools for safety, security, and regulatory compliance (FERPA, COPPA, PA Act 76).


* Maintain the curated library of vetted applications and shared vendor agreement templates.


* Stay current with federal and state student data privacy legislation and provide guidance to member districts on compliance requirements.

Cybersecurity Services


* Coordinate cybersecurity consultations and support for member districts, including Protective DNS implementation, email security compliance (DMARC, SPF, DKIM), and free Managed DNS services.


* Facilitate professional learning opportunities in partnership with MS-ISAC and other cybersecurity organizations.


* Develop and distribute educational materials, security awareness resources, and quarterly cybersecurity briefs for di...