Senior, Vendor Onboarding Specialist – Temporary Housing

The Senior, Vendor Onboarding Specialist - Temporary Housing is responsible for driving the execution, consistency, and performance of the Temporary Housing program within Contractor Connection.

This role supports the full lifecycle of housing providers, including sourcing, onboarding, compliance validation, activation, and ongoing maintenance, with a strong emphasis on quality control, operational efficiency, and program adherence.

This position operates with a high degree of autonomy and serves as an advanced subject matter expert for the Temporary Housing program.

The Senior, Vendor Onboarding Specialist acts as a functional lead, supporting Vendor Onboarding Specialist I, II, and III roles through guidance, mentorship, and escalation support, while partnering closely with leadership to address complex issues, improve processes, and support program performance.


* Bachelor's degree or equivalent combination of education and experience required.


* 5 years' experience in compliance or process-oriented work with a proven track record of taking on expanded responsibilities, including informal or formal team leadership


* Strong computer skills, including Microsoft Outlook, Word, Excel, and web-based systems


* Experience with recruiting, onboarding, vendor management, or program coordination preferred


* Advanced organizational and documentation management skills in a compliance-driven environment


* Excellent attention to detail with the ability to review, validate, and audit documentation for accuracy and completeness


* Strong time management skills with the ability to manage multiple workflows, priorities, and deadlines simultaneously


* Strong analytical and problem-solving abilities, including the ability to identify trends and recommend solutions


* Excellent written and verbal communication skills


* Strong interpersonal skills with the ability to effectively engage internal stakeholders and external partners


* Ability to work independently with minimal supervision and exercise sound judgment


* Demonstrated ability to contribute to process improvements and operational efficiencies


* Proven ability to multi-task and maintain detailed, accurate records


* Adaptability to evolving processes, systems, and program development

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* Identifies, sources, and engages prospective housing providers through outreach, referrals, and market research aligned with program needs


* Presents program requirements, expectations, and participation standards to providers and stakeholders


* Performs compliance review of housing providers and analyzes applications and supporting documentation to verify completeness, assess readiness, identify risks, and determine appropriate next steps prior to audit


* Manages the full onboarding lifecycle, including application processing, documentation collection, compliance review, and provider readiness


* Tracks onboarding pipelines ...