Gateway Technician

Who we are:

Globalstar pioneered personal safety by introducing its SPOT Satellite GPS Messenger in 2007.

Today, leveraging its low-earth orbit (LEO) satellite constellation, Globalstar reliably connects and protects assets, transmits key operational data, and saves lives – from any location – for consumers, industrial companies and government agencies in over 120 countries.

With a portfolio that includes SPOT GPS messengers, next-generation IoT products and modems, and cloud-based telematics solutions, Globalstar’s cost effective satellite-powered innovations give users visibility and intelligence for improving safety and operational efficiencies. 

Job Summary: 

The Gateway Technician is a technical operations role that reports to the Regional Manager and is responsible for on-site facility management activities.

Supervisory Responsibilities:

None

Duties/Responsibilities:


* Operate and maintain all aspects of the Globalstar satellite earth station.


* Maintain and monitor facility elements including power systems, HVAC, fire suppression.


* Maintain and monitor Gateway RF sub-system ensuring system uptime and resources are being properly monitored and maintained.


* Coordinate and work with external vendors for site maintenance.


* Follow provided documentation and procedures.


* Maintain detailed knowledge of the elements of the Gateway Systems.

Skills and Competencies:


* Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments and levels of management


* Excellent organizational skills with attention-to-detail


* Ability to meet multiple deadlines in a fast-paced environment


* Ability to effectively manage time and prioritize tasks


* Ability to act with integrity, professionalism, and confidentiality


* Proficiency with Microsoft Office


* Familiarity with NetSuite


* Logical troubleshooting skills


* Willingness to learn new technologies is a requirement


* RF system and test equipment knowledge and hands-on experience


* Fundamentals of telecommunications, electrical systems, mechanics and computer networking


* Proven time management skills with ability to meet deadlines


* Strong analytical, diagnostic, and problem-solving skills


* Proficient in reading, writing and communicating in English required

Education, Experience, and Licenses/Certifications:


* High School diploma or GED-equivalent


* 2 years experience in a related industry preferred


* Familiarity with IP networks and their associated interfaces such as routers, switches and hubs is preferred


* Strong understanding and hands-on experience in an operational environment supporting electrical and mechanical facility sub-systems


* Facility maintenance experience in an operations environment is an asset


* Electrical or mechanical engineering technician, technologist or equivalent is an...