Product Director - AEP AI Product

Drive and shape how conversational and agentic artificial intelligence is delivered across products-turning emerging capabilities into intuitive, safe, and scalable experiences.

You will work hands-on with product teams to improve how they define requirements and prioritize work using practical playbooks, onboarding, and low-friction tooling.

You will help teams move faster with clarity while strengthening risk awareness and auditability.

As a Product Director in AEP (Acquisition & Enablement Platform), you will drive the delivery and adoption of conversational and agentic AI across our products, translating business needs into platform priorities and hands-on solutions.

Your day will involve collaborating with product teams to refine requirements, streamline workflows, and embed responsible AI practices that ensure safety, scalability, and auditability.

You'll lead the development of practical playbooks, onboarding, and tooling that empower teams to move faster with clarity and confidence, while strengthening risk awareness.

You'll join a high-performing team dedicated to building intuitive, scalable AI solutions that transform how we serve customers and operate internally.

Together, you'll set clear operating models, decision rights, and delivery cadences, fostering a culture of innovation and accountability.

The team partners closely with product, engineering, design, and risk stakeholders to ensure consistent standards and measurable outcomes.

Your leadership will help shape the future of AI in AEP making a tangible impact on both business growth and responsible technology use.

Job responsibilities


* Oversees the product roadmap, vision, development, execution, risk management, and business growth targets


* Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth


* Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives


* Owns product performance and is accountable for investing in enhancements to achieve business objectives


* Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation


* Define and drive the AI platform product strategy, roadmap, and adoption plan to embed conversational and agentic artificial intelligence into product delivery at scale


* Establish and operate a responsible AI governance framework covering model standards, prompt practices, data handling, bias controls, monitoring, and auditability


* Collaborate with Legal, Compliance, and Risk partners to align platform capabilities and practices with regulatory expectation...