Product Specialist

Company

Federal Reserve Bank of Boston

The Financial Support Office (FSO) is the Federal Reserve System's trusted partner for financial advice and innovation, serving as a 150-member team that empowers System leaders with real-time data, strategic insights, and industry expertise to enable financially informed decisions.

The FSO strengthens financial management across the System by collaborating with key leadership groups including the Conference of Presidents, Conference of First Vice Presidents, and Board of Governors, while leading integrated planning, reporting, and analytics efforts.

As an integral System function, the FSO manages financial operations including the Financial Management Shared Services Center (FMSSC) and National Accounting Customer Support (NACS), maintains and enhances financial management applications like Workday and Adaptive, and provides oversight for critical programs such as the Enterprise Accounting System (EASy) and Account Management Information (AMI).

Product Specialists are organizationally aligned with business lines supporting Product Management and partner with technology solution delivery teams.

Responsible for creating the value of the product for internal and external stakeholders by focusing on user experience, requirement analysis and acceptance criteria.

Member of the product team responsible for defining and prioritizing a team’s backlog while ensuring translation of the Product Manager’s vision and outcomes into stories.
 

The position will be primarily on-site with residency commutable to one of our offices required.

Key Activities


* Collaborates with the Product Squad to ensure the right customer problem is solved; this can involve sharing market research and competitive analysis with the team to best focus their efforts


* Contributes to the work of the Product Manager as they define a product strategy and direction


* Researches and develops ideas and benefiting use cases for new system enhancements​


* Recommend strategic initiatives by defining enhancements for system semi-annual release optional intake items


* Gathers, manages, and prioritizes the product backlog based on the roadmap


* Ensures user stories are “ready” for development to start – including that each story has acceptance criteria and a definition of done


* Tests changes developed by the Product Squad and supports signing off when ready for production


* Conducts user training sessions and partners with product marketing/communications and product team to develop training strategy and materials


* Connects the why/business value associated with product features to the how in demonstrations, training materials, etc.; has business and system product knowledge and is able to share with all stakeholders when needed


* Supports and participates in effective team retrospectives


* Collaborates with other dependent teams

Characteristics


* Performs work independently...