Sr Principal Product Manager - Developer Portal & Experience

Sr Principal Product Manager - Developer Portal & Experience

Job Purpose

We are seeking a Senior Principal Product Manager to lead the strategy, design, and execution of ACI's Developer Portal and Developer Experience (DevX) platform supporting Connetic, ACI's next-generation payments ecosystem.

This role is responsible for building a best-in-class developer platform that enables internal teams, partners, and external customers to discover, integrate, test, and operate payment APIs and services with speed and confidence.

You will define how developers onboard, build, test, and scale integrations across ACI's cloud-native and enterprise payment platforms.

This is a high-impact, hands-on strategic IC role requiring deep expertise in API platforms, developer tooling, and cloud-native architectures, along with the ability to influence cross-functional teams globally.

Essential Functions and Responsibilities

Product Strategy & Vision


* Define and drive the product vision, roadmap, and execution strategy for ACI's Developer Portal and Developer Experience platform.


* Establish a multi-year strategy for developer enablement, including API discovery, onboarding, sandbox environments, and self-service capabilities.


* Identify opportunities to accelerate partner and customer adoption through world-class developer tooling and experiences.


* Develop business cases and success metrics tied to API consumption, developer adoption, and ecosystem growth

Developer Portal & Platform Ownership


* Own end-to-end product capabilities for the Developer Portal, including:
+ API catalog and documentation (OpenAPI, SDKs, code samples)
+ Self-service onboarding, identity, and access management
+ Sandbox environments and test harnesses
+ API lifecycle visibility (versioning, deprecation, usage insights)


* Define standards for consistent, intuitive, and scalable developer experiences across all ACI payment products.


* Enable seamless integration journeys for internal teams, fintech partners, and enterprise customers.

API & Cloud-Native Platform Enablement


* Partner with engineering to define product requirements for:
+ API gateways, API management, and service exposure
+ Cloud-native developer tooling and environments
+ CI/CD integration for developer workflows
+ Event-driven and microservices-based API ecosystems


* Ensure the platform supports multi-cloud (AWS, Azure, GCP) and hybrid deployments.


* Drive adoption of modern API standards (REST, event streaming, webhooks, GraphQL where needed).

Payment Developer Ecosystem Alignment


* Enable developers to integrate across payment capabilities, including:
+ Cards, real-time payments, wires, and ACH
+ Fraud, risk, and value-added services


* Ensure developer platform aligns with:
+ Security and compliance requirements (PCI-DSS, OAuth2, Zero Trust)
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