FLORAL/DESIGNER

Design and/or merchandise floral items and arrangements for display/sale or in response to customer requests.

Provide customer services.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum


* Willing to work weekends and holidays.


* Effective written and verbal communication skills.


* Confidentiality regarding associate records is expected.


* Florist Transworld Delivery certification requires three years full-time retail design experience or six years part-time retail design experience.

Floral Design School equals six months full-time retail design experience.


* Demonstrated aptitude for filling customer needs, and designing floral arrangements.


* Ability to make intelligent decisions quickly.


* Able to calmly, courteously and tactfully handle stressful situations and make a positive impression on associates and customers.

Desired


* Past work record reflects dependability and integrity.



* Design and create floral arrangements and/or other items to fill customer orders.


* Greet customers, offer assistance, take and fill orders.


* Package orders cheerfully, effectively, safely and efficiently.


* Keep the department area clean and free from clutter.


* Keep merchandise and supplies in their proper areas.


* Provide good customer and associate relations.


* Maintain customer records and files properly.


* Assist customers in location and selecting items.


* Handle telephone calls and Florist Transworld Delivery orders promptly and courteously.


* Assist in decorating and merchandising the department.


* Provide good customer and employee relations.


* Able to effectively communicate with customers and associates.


* Make a neat, clean impression on customers.


* Be prompt, tactful, calm, courteous, and professional in all interactions.


* Adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.


* Must be able to perform the essential functions of this position with or without reasonable accommodation.