Lead Personal Care Assistant

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.

Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type:
Full time

Department:
PACE Center

All Locations:
26 Sturgis Street - PACE Winthrop

Position Summary:
The Lead Personal Care Assistant (PCA) is a Center based PCA who, under the supervision of the Center Manager, assumes a leadership role in providing day-to-day oversight and coordination of day room routines as related to PCA responsibilities.

The Lead PCA role models dependability, reliability, and exceptional customer service skills; and promotes a sense of teamwork through demonstration of self-direction and self-motivation.
The PACE Personal Care Assistant (PCA) assists PACE participants with meeting identified needs throughout their stay at the Center.

This includes personal care, restorative rehabilitation, meals, group and individual activities, and other duties as assigned.

PCA’s accompany participants on transportation as needed to ensure safety.

PCA’s may be assigned to assist participants with morning care in their homes; or to provide escorts to external appointments.
PCA’s actively contribute to the operations of the Day Center by offering suggestions for activities programming and day center workflows and routines.

PCA’s are members of the Interdisciplinary Team (IDT) and contribute to participant care planning and assessments.

Essential Duties & Responsibilities

Leadership & Teamwork



* Demonstration of Leadership Qualities: Role models dependability, reliability, and exceptional customer service skills


* Works well with others in a collaborative way


* Works well when unsupervised


* Can move from one assignment to another (multi-task)


* Promotes a sense of teamwork through demonstration of self-direction and self-motivation


* Assumes a leadership role in orienting, training, and mentoring new employees and in providing input for continuous improvement

Lead PCA Responsibilities



* Provides day-to-day oversight of day room routines as related to PCA responsibilities


* Lends support to PCA staff related to daily assignments and participant care


* I...