Domain Architect

Job Summary:

The Domain Architect is an advanced senior-level enterprise technologist, responsible for designing and delivering multi-application solutions for the Front Office suite of applications (Salesforce, GCP, Sitecore, Elastic Search, etc), that span across multiple business domains.

This role requires deep technical and business expertise in the Salesforce ecosystem, combined with mastery in integrating Salesforce with enterprise ecosystems (i.e.

GCP, Elastic Search, Sitecore, Mulesoft, etc.), ensuring alignment with global standards, business objectives, and compliance needs.

The Domain Architect defines and maintains frameworks, standards, and principles while providing architectural leadership, mentoring senior technical professionals, and offering hands-on guidance to development teams.

Key Responsibilities


* Define and enforce architectural standards, guardrails, and principles within Connected.


* Provide big-picture thinking and problem-solving to guide analysis, architecture, and solution design.


* Translate business requirements into well-architected, enterprise-grade solutions, spanning multiple applications and technologies.


* Collaborate with Architecture, Product, and UX teams to design experiments (including AI) and validate new solutions.


* Estimate effort and assess technical feasibility to support prioritization and planning.


* Present solution designs to Architecture teams and the Architecture Review Board for feedback and approval.


* Architect scalable, resilient solutions across Salesforce technologies (Sales/Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud and Agentforce) as well as enterprise technologies (GCP, Elastic Search, Mulesoft, Sitecore, etc).


* Guide best practices for Apex, LWC, and Salesforce extensibility.


* Deliver solutions from concept through production, ensuring quality, scalability, and operational viability.


* Provide hands-on technical leadership and mentoring to developers.


* Manage technology lifecycles and applications in LeanIX.


* Engage with stakeholders to align technology with Coalition initiatives.


* Contribute thought leadership by leveraging Salesforce innovation and industry best practices.


* Collaborate with Enterprise, Platform, and other Domain Architects to ensure end-to-end, enterprise-wide solution integrity across regions and applications.

Responsibilities

Essential Functions:


* Establish domain-specific standards and near/mid-term strategies (0–18 months) in alignment with Enterprise standards.


* Define future-state technologies and architectures (18–60 months) and provide domain expertise to evolve Enterprise strategy.


* Apply architectural principles to meet operational requirements such as scalability, maintainability, security, and reliability.


* Lead and participate in R&D efforts (POCs, prototypes) with Product and UX to evaluate emerging technologies.


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