Onsite Technology Specialist

Onsite Technology Specialist

Job Description

Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional® At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact. 

You were made to create Better Care for a Better World: designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results.

You want to be part of a performance culture dedicated to building technology for a purpose that matters.

Here, you’ll work in an environment that promotes sustainability, inclusion, wellbeing, and career development while you help us deliver better care for billions of people around the world.  It starts with YOU. 

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
 

In one of our technical roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

In this role you will:


* Network Support: Installs and supports network equipment with guidance from Network Operations team. 


* Server Support / Maintenance: Coordinates or performs New Physical or Virtual Server installation, IOS Upgrades, critical patching, and maintenance with assistance from the Server Team. 


* PC Support / Deployment: End to end roadmap ownership including; ordering, imaging, troubleshooting, and maintaining accurate inventory management through Service-Now. 


* Printing Services: Manage multi-function device and printer fleet – Procures and provides basic support, escalates issues to printer vendor.  


* Unified Communications (Voice/Video) Support: Installs and supports UC equipment with assistance from UC Operations team. 


* Mobility Services: Assist with new equipment requests and some configuration. 


* Surplus Coordination: Documents and coordinates IT hardware surplus equipment process for inventory purposes and asset disposal. 


* Supports Operational Excellence within the site(s) of responsibility: 


* Provides operational support to the Mill related computer systems and installed applications, resolves minor infrastructure problems, and escalates higher impact issues.  


* Leads the planning and execution of Mill infrastructure projects. 


* Manages and coordinates local Infrastructure vendors work at site.  


* Ensures LAN/WAN and related computer systems are compliant within established control procedures.  


* Review and control access to MDF and other sensitive areas with established control procedures. 


* Maintains site IT Business Continuity Plan. 


* Maintains a 1 to 3-year IT plan. 


* Liaison between Mill and ...