Account Manager - Specialty Products

Service

There is an exciting opportunity for an Outside Account Manager for Specialty Products in the Western region.

With in-house training and technical sales support, you will have the tools and network to be successful and to present solutions with confidence.

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

MAJOR RESPONSIBILITIES:


* Answer customers' questions about products, prices, availability, product uses, and credit terms.


* Arrange for installation and test-operation of machinery.


* Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments.


* Collaborate with colleagues to exchange information such as selling strategies and marketing information.


* Complete expense reports, sales reports, and other paperwork.


* Complete product and development training as required.


* Compute customer's installation or production costs, and estimate savings from new services, products, or equipment.


* Consult with engineers regarding technical problems.


* Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.


* Demonstrate and explain the operation and use of products.


* Emphasize product features based on analyses of customers' needs, and on technical knowledge of product capabilities and limitations.


* Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.


* Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.


* Initiate sales campaigns and follow marketing plan guidelines in order to meet sales and production expectations.


* Maintain customer records, using automated systems.


* Negotiate prices and terms of sales and service agreements.


* Obtain specifications for use by engineering departments in bid preparations.


* Prepare sales contracts for orders obtained, and submit orders for processing.


* Prepare sales presentations and proposals that explain product specifications and applications.


* Provide customers with ongoing technical support.


* Provide feedback to company's product design team so that products can be tailored to clients' needs.


* Quote prices, credit terms and other bid specifications.


* Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.


* Sell service contracts for products.


* Study information about new products so that product can be accurately depicted and proper recommendations made.


* Verify customers' credit rati...