Principal Software Engineer

Altera Digital Health

Job Title: Principal Software Engineer

Location: Remote - North America/Canada (Remote - Must align with EST working hours)
 

About Altera

Altera, a member of the N.

Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world.

These include the Sunrise™, Paragon Daneli, TouchWorks EHR, Altera Opal, Ventus, HealthQuest™ and CareInMotion solutions.

At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe.

A new age in healthcare technology has just begun.

Position Summary

Altera is seeking a highly experienced and innovative Principal Software Engineer with deep expertise in ServiceNow to lead our platform's evolution towards an AI-driven future.

This pivotal role involves designing, developing, and implementing complex ServiceNow solutions and driving innovation.

The ideal candidate will possess a strong technical background, a passion for leveraging AI, and the ability to contribute significantly to our strategic roadmap, ensuring the delivery of high-quality, scalable solutions.

Key Responsibilities


* Lead the design, development, and implementation of major and complex ServiceNow projects and enhancements, customizing the platform to meet evolving business requirements.


* Drive the strategic migration of ServiceNow to an AI platform, bringing innovative solutions and leveraging advanced ServiceNow capabilities.


* Design, prototype, implement, test, and deploy technical solutions including business rules, client scripts, UI pages/actions/policies, ACLs, notifications, and integrations using ServiceNow APIs, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS.


* Utilize development skills in HTML, CSS, and Angular JS to create robust and user-friendly interfaces.


* Manage release cycles by creating and utilizing update sets for seamless customization migration between ServiceNow instances, ensuring peer review of code for quality and adherence to standards.


* Design and maintain a highly available and recoverable ServiceNow environment, ensuring architectural integrity and performance.


* Review requirements meticulously to ensure they are detailed enough for accurate estimation and successful project execution.


* Produce comprehensive technical documentation, including functional specifications, development instructions, and design documents.


* Mentor and share advanced technical knowledge and best practices with the service management development team, fostering a culture of continuous learning and growth.


* Collaborate effectively with Project Managers, Process Owners, and other key stakeholders to ensure alignment and successful project delivery.


* Work closely with a global team, including developers in India, ensuring eff...