Area Director of Engineering InterContinental Hotel and Conference Center

Role Purpose

As Engineering Director you’ll direct the engineering/maintenance of your hotel and ensure the safety and comfort of hotel guests and team members – making sure all activities are delivered safely and with compliance.

Motivating and training your team with the skills to keep hotels always looking their best. 

Key Accountabilities

People


* Direct daily engineering needs, plan and assign work ensuring you always have the right team in place.


* Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance. 


* Promote teamwork and quality service through daily communication and coordination with other departments.


* Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests. 

Guest Experience


* Help guests needs to ensure their satisfaction.


* Use a maintenance programme to ensure the hotel is maintained and in service for our guests. 

Responsible Business


* Oversee the physical operations of the hotel, including maintenance and repair and order parts and supplies in a timely and efficient manner while minimising waste and maintaining “green” initiatives.


* May be responsible for hotel security to minimise risk of theft, crime and other hazards.


* Ad-hoc duties – unexpected moments when we have to pull together to get a task done. 

Accountabilities

This is the top Maintenance/Engineering job in a large, luxury, resort, or major flagship hotel with multiple sites and facilities, a number of major outlets, high-volume catering and convention facilities, and a large number of VIP and key guests.

Supervises a staff of maintenance/engineering tradespersons and contractors.

May oversee subordinate managers and supervisors. 

Key Skills & Experiences


* Some college or advanced vocational training 


* Four years’ experience in general building maintenance and/or construction or equivalent combination of education and experience 


* Specialised expertise in plumbing, electrical, mechanical, and carpentry fields 


* Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required 


* Hotel experience preferred 


* Professional certification and licence if required by law