Lead Field Service Respresentative

Great people make Schneider Electric a great company.

At Schneider Electric, our Field Service Representatives (FSRs) play a critical role in powering progress.

They are problem solvers, innovators, and trusted partners-working hands-on with customers, team members, and third-party partners to deliver exceptional service.

From assembly and start-up to diagnostics, repair, and preventive maintenance, our FSRs ensure reliability and performance for both Schneider Electric and third-party equipment in dynamic environments.

They are customer-focused.

They are passionate about their craft.

They are the future of Schneider Electric.

Is this you?

What We Offer



* Comprehensive Training: Direct product training plus access to digital and physical tools to help you succeed.


* Professional Equipment: Service vehicle, tools, uniforms, mobile devices, and laptop provided for daily use.


* Work-environment: 40-hour guarantee (+ overtime), with most work at customer sites.


* Growth Opportunities: Opportunity to develop specializations and becoming local and international subject matter expert on distribution equipment

This is a site-based position with requirements for nonstandard hours as required, supporting power distribution and critical power infrastructure across Canada.

As a Field Service Representative, a typical day for you might include:


* Upgrading existing switchgear systems by implementing pre-engineered retrofit solutions to enhance reliability, safety, and operational efficiency.


* Troubleshoots equipment to identify and correct malfunctions.

Performs preventative and corrective maintenance.


* Maintain, repair, retrofit, and provide technical support for all Schneider products, both in the shop and on site.


* Performs testing, inspection, calibration and replacement services on customer products.


* Performs basic and complex testing following industry best practices and standards utilizing a wide array of test equipment and tools.


* Consult with engineering and product support teams to resolve complex issues.


* Provide start-up services and ensure compliance with specifications.


* Build strong customer relationships and deliver exceptional service reports.


* Completion of field service reports, preventive maintenance, and startup data sheets

On some days, you may even:
+ Travel regionally or nationwide (including overnight trips) for customer support.
+ Assist senior technicians and collaborate with Project Managers on large-scale start-ups.

What We're Looking For:

Experience: Minimum 7-10 years in field service or equivalent industry experience

Education: Engineering technologist, technician, journeyman electrician, or equivalent (Associate's degree, trade/vocational certification, military training).

Technical Skills:


* Understanding of AC/DC power principles and electrical components.


* Proficient in using mechanical tools to to...