Technology Project Engineer

PRIMARY FUNCTION :

Focus on Technology Business Development, coordinate and execute all training and support sessions for customer base.

This position will assist in the delivery, training, and implementation of all SITECH's and/or Gregory Poole's Technolgoy Solutions for products sold through SITECH or Gregory Poole Sales Reps.

Ensure and maintain gross profit margins on service bids/projects through timely and accurate completion of project management activities ensuring all jobs are performed to project specifications and meet the require NFPA70 and 110 codes from the GPPS perspective (for work we perform).

Assist in development and selling of our Cat and Trimble business with our Account Managers in the field including a focus on Cat Safety Technologies, Cat Autonomy and Command Systems, and other allied technologies as appropriate.

Assist the GP Sales Account Managers when coordinating jobs that have both SITECH and GP Service included in the Project.

This would include assisting with planning, coordination, and at times managing and assisting with project engineering for the jobs.

Provides individualized technical information/support to the GP Service, Sales and Rental Associates, SITECH Associates, in addition to site contractors via in person or through telephone or electronic communications.

ESSENTIAL DUTIES:

A.

Service Staff Support


* Provides technical information and support when requested by outside PSSR's, Product Support Manager, Service Operations Manager, Technical Services, Rental and Sales Department and assists with review of projects at customer sites when needed.


* Due to the highly technical side of this position and the complexity of projects that may be included, Safety is of the upmost importance in the field.

All projects will be evaluated upfront for safe conditions, and work environment


* Handles inquiries and questions regarding projects when requested by customer, dispatchers, Product Support Representatives, project coordinator and technicians as needed.


* Attend meetings as required for all upcoming project or to discuss status of progress on projects with the Sales and Product Support team and/or Service team for opportunities with the appropriate personnel.


* Assist Autonomy Manager in the development of new service offerings and accesses new business opportunities to expand our Construction, Mining, and Quarry & Aggregate business segments.


* Due to the technical complexity of this position, this position would be expected to assist in specific training in the Construction Division within Service, Sales and Rental Departments.

This may include new processes, hands on training on products, systems and service offerings with the PSSR's and technician support.


* Assist service department with technical and logistical issues on non-project repairs; research materials and solutions to replace/repair obsolete Cat and non-Cat componentry


* Assist Caterpillar with technica...