Director, Deliver

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Supply Chain Deliver

Job Sub Function:
Warehouse & Distribution

Job Category:
People Leader

All Job Posting Locations:
North Ryde, New South Wales, Australia

Job Description:


* Great Place to Work® Certified – 2025


* Transform warehousing and distribution for J&J ANZ


* Strategic leadership opportunity

ABOUT MEDTECH

Fuelled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalised treatments.

Your unique talents will help patients on their journey to wellness.

Learn more at https://www.jnj.com/medtech

THE OPPORTUNITY

Reporting into the Senior Director, Supply Chain, ANZ, we have an exciting opportunity for a Director, Deliver to lead Operations for J&J MedTech ANZ, with a strong focus on Warehousing & Distribution, Transportation and 3rd‑party logistics.

In this role you will drive the transformation of Operations into a modern, future‑proof supply chain, deeply understanding our customers, delivering service excellence and enabling profitable growth for J&J.

You will also lead and inspire large, cross‑functional teams to achieve measurable operational improvements.

RESPONSIBILITIES


* Lead Warehousing & Distribution for J&J MedTech across Australia & New Zealand, providing clear regional ownership for operational performance and safety.


* Own the modernization agenda: eliminate waste, introduce automation, and optimise warehouse cost-to-serve to future-proof operations.


* Drive exceptional customer service by translating customer needs into measurable SLA/KPI targets and reliable delivery.


* Set and execute an end-to-end Operations strategy that balances short-term business delivery with long-term capability building to secure competitive advantage.



* Lead Operations across all ANZ warehouse sites through a network of state-based Operations Managers, ensuring consistent processes and standards.


* Build and manage strategic partnerships with 3PLs and vendors to unlock efficiency, innovation and customer value.


* Lead year-on-year Cost Improvement Plans (CIP), identifying opportunities and delivering sustainable savings while protecting service levels.


* Oversee operational governance: budget, performance reporting, compliance, risk management and continuous improvement.


* Drive stakeholder engagement across commercial, supply chain and cu...