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Process Re-Engineering & Data Office Change Management Director

About the Role

We are seeking a Director of Process Re-engineering & Data Office Change Management to join our newly established Finance Data Office.

Reporting directly to the Head of the Finance Data Office, this leader will play a pivotal role in shaping how our organization standardizes, streamlines, and modernizes finance processes.

The Finance Data Office is a strategic enabler within the enterprise, ensuring that finance data and processes deliver consistency, efficiency, and insight to support growth and transformation.

This is a global leadership role, overseeing teams in the U.S.

and India (GCC), with enterprise-wide influence across Finance and related functions.

The Director will act as a change champion, breaking silos, embedding consistency and standards, and driving innovation in the way finance work gets done.

Key Responsibilities
Process Re-engineering & Transformation


* Lead large-scale re-engineering of core finance processes including accelerated close, allocations, planning & forecasting, and reconciliations.


* Drive standardization, consistency, and automation across finance processes, working in close alignment with global and regional teams.


* Partner with the AI & Analytics lead and the Finance Data Strategy lead to identify and implement opportunities for AI, data, and technology-enabled forecasting, anomaly detection, intelligent automation, and strategic process transformation.


* Implement best practices in process governance, control, and scalability to support sustainable growth.

Change Management & Adoption


* Develop and catalyze change management strategies that drive business adoption, culture change, and employee empowerment.


* Foster collaboration across Finance, Technology, and Business Units to ensure buy-in and alignment on new processes.


* Champion a culture of continuous improvement, equipping teams with tools and mindsets to embrace transformation.


* Measure and communicate the impact of change initiatives to executive stakeholders.

Leadership & Collaboration


* Lead and inspire a global team, driving accountability, innovation, and operational excellence.


* Serve as a key leader within the Finance Forward program, ensuring that finance transformation initiatives are delivered with quality and impact.


* Build strong partnerships with the CFO organization, Enterprise Data leaders, and Finance Business Partners to align re-engineering efforts with enterprise strategy.


* Act as a trusted advisor to senior executives on change readiness, process performance, and transformation outcomes.

Qualifications


* 10-12 years of progressive experience in finance operations, transformation, or process excellence, with at least 5 years in leadership roles.


* Strong expertise in finance process optimization (close, forecasting, allocations, reconciliations).


* Proven track record of delivering large-scale change initiatives across global, matr...


  • Rate: Not Specified
  • Location: Bloomfield, US-CT
  • Type: Permanent
  • Industry: Finance
  • Recruiter: Cigna
  • Contact: Recruiter Name
  • Email: to view click here
  • Reference: 25014192
  • Posted: 2025-11-22 08:37:26 -

  • View all Jobs from Cigna


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