Manager, Scientific Affairs Medical Information Scientific Engagement (SA MISE)

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Medical Affairs Group

Job Sub Function:
Medical Writing

Job Category:
Professional

All Job Posting Locations:
Titusville, New Jersey, United States of America

Job Description:

J&J Innovative Medicine is recruiting for Manager, Scientific Affairs Medical Information Scientific Engagement (SA MISE) located in Titusville, New Jersey.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements.

Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Position Summary

The Manager, Scientific Affairs Medical Information Scientific Engagement (SA MISE) is responsible for engaging healthcare professionals (HCP) and other customers in high quality, personalized, cross-portfolio, scientific dialogue via an omnichannel approach.

This position serves as a product and disease state expert, who engages in scientific exchange and provides responses to unsolicited customer inquiries utilizing scientific responses and presentations, literature searches, and other resources as needed.

The Manager, SA MISE will provide support for US Customer escalation and voice-of-customer trends to internal stakeholders.

Additionally, this role will continue to provide innovative solutions to optimize delivery of scientific information to customers.

The Manager, SA MISE will be responsible for supporting the medical information booth at scientific meetings and providing after-hours phone coverage for emergency escalations on a rotating basis.

The Manager, SA MISE will conduct training sessions for clinical skill development/internal processes, mentor MISE team members/fellows and participate in departmental initiatives. 

Key Responsibilities:

Medical Information Request Handling & Escalation Support (60%)


* Ensures high quality, personalized, cross-portfolio scientific engagement with all customers to demonstrate product and disease area expertise.

Provides timely, accurate, thorough, and balanced scientific responses to unsolicited requests for information from internal and external customers consistent with regulatory guidelines and documentation standards with the Customer Relationship Management...