Clinical Operations Administrator (Remote)

Description & Requirements

Join Maximus as a Clinical Operations Administrator supporting the Indiana QRTP and New Hampshire CAT program.

This role is key to ensuring smooth operations by handling outbound calls, email follow-ups, accurate data entry, and coordinating multiple calendars for scheduling assessments with ICs and assessors.

We're looking for a professional who thrives in a fast-paced environment, can juggle multiple priorities with ease, and remains calm under pressure.

The ideal candidate embraces feedback, adapts quickly to change, and demonstrates exceptional attention to detail while maintaining efficiency across tasks.

About the program:

IN: We are contracted with the Indiana Department of Child Services (DCS) to manage the state's qualified residential treatment program (QRTP) 30-day assessment services program as part of the state's implementation of the Family First Prevention Services Act (FFPSA).

Maximus independent contractors assess eligible youth referred from DCS to determine the appropriateness of receiving care in a QRTP, and create individualized recommendations for the youth's care based off the recommendation of qualified clinicians.

NH: We have contracted with the New Hampshire Department of Health and Human Services (DHHS) - the Division for Behavioral Health, Bureau for Children's Behavioral Health and the Division of Children, Youth and Families (DCYF) to manage the state's independent Comprehensive Assessment for Treatment (CAT) services program as part of the state's implementation of the Family First Prevention Services Act (FFPSA) and the New Hampshire System of Care (SOC) for Children.

The role of Maximus in this partnership is to determine the use of residential services for eligible children and youth by qualified clinicians and that established Medical Necessity will be applied through the use of a standard assessment tool, the Child and Adolescent Needs and Strengths (CANS), for all levels of residential services.

Why Maximus?

- Work/Life Balance Support - Flexibility tailored to your needs!

- • Competitive Compensation -Bonuses based on performance included!

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.

Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.

- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- • Tuition Reimbursement - Invest in your ongoing education and development.

- • Employee Perks and Discounts - Addit...