Senior Product Associate

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate at JPMorgan Chase within Consumer & Community Banking (CCB), you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.

Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities


* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery


* Considers and plans for upstream and downstream implications of new product features on the overall product experience


* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers


* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle


* Writes the requirements, epics, and user stories to support product development


* Adds to team culture of diversity, equity, inclusion and respect

Required qualifications, capabilities, and skills


* 3+ years of experience or equivalent expertise in product management or a relevant domain area


* Proficient knowledge of the product development life cycle


* Experience in product life cycle activities including discovery and requirements definition


* Developing knowledge of data analytics and data literacy


* Experience working with cross-functional teams, including engineering, design and architecture


* Experience with AWS services such as EC2, S3, RDS, Lambda, and Cloud Formation


* Understanding of cloud computing concepts and architecture


* Excellent verbal and written communication skills to effectively convey product vision and requirements to stakeholders


* Strong customer focus with the ability to gather and prioritize customer feedback and requirement

Preferred qualifications, capabilities, and skills


* Certifications related to cloud technologies like AWS Certified Solutions Architect can be beneficial


* Experience with AWS DevOps tools and practices


* Familiarity with AWS security best practices and compliance

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, non...