E-Commerce Associate

Application Deadline July 28th, 2025

Goodwill offers a chance to make a difference!

Come join our incredible team!

Pay $16.00 Hr.

Goodwill is now a Proud Partner with Daily Pay! Work Today.

Get Paid Today! This position is eligible for Daily Pay and Benefits 

Full Time employees are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings.

In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.

All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

JOB SUMMARY:

The E-Commerce Associate’s role will support Goodwill’s mission by generating revenue to help people overcome barriers to economic and personal independence through education, training, and job placement programs.

The Associate will work in a fast-paced production and team-oriented environment and will be responsible for listing quality high-end products, taking quality photos of products to be used in listings and posting them on Shopgoodwill.com, our E-Commerce website.

Duties will include accurately describing each item, posting pictures, and adhering to daily goals and quotas.

Daily interaction with customers and co-workers will require the E-Commerce Associate to provide excellent customer service.

ESSENTIAL FUNCTIONS:


* Meets or exceeds minimum productivity standards and expectations/KPIs for assigned duties.


* Photographs quality, high-end donated items ensuring quality photos that include: sets/groupings, object design, identifiably markings, blemishes/wear and tear, and other product detail.


* Lists and prices product onto our E-Commerce platforms, ensuring accurate pricing, descriptions, attributes, and professional listening by checking spelling and using good grammar.


* Ensures all items are shelved accurately, in a safe and secure manner. 


* Processes daily packing slips as needed.


* Identify and pull items for daily shipping utilizing an automated computer system.


* Accurately packages all items for shipping, ensuring correct boxes are made and available for use as needed.


* Accurately label packages to be shipped.


* Acts as front-line Associate for customers picking up their local orders. 


* Ensures that customer questions and concerns are answered in a timely and effective manner, including helping customers navigate tracking websites as needed and following through on shipping carrier tracking as needed. 


* Coordinates customer refunds as needed. 


* Duties are completed accurately, safely, and timely to ensure that items are handled appropriately and not damaged throughout the E-Commerce...