Supervisor, Intake Services

Description

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential.

If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset, then Signature Health is the best place for the next step in your rewarding career.

As a full-time employee, you will have access to the following employer/employee paid benefits:


* Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more


* Robust earned paid time off program (PTO)


* Federal Loan Forgiveness Program (available on eligible roles)


* Tuition & Professional Development Assistance

SCOPE OF ROLE:

Reporting to the Director, Diagnostic Assessment & School Based Services, the Supervisor, Intake Services will provide strong oversight and clinical direction for a team of treatment providers including counseling and case management professionals.

You will maintain a client caseload, supervisory duties, and be a strong model for overseeing treatment services.

HOW YOU'LL SUCCEED:


* Effectively supervise and oversee the daily objectives of the Intake Services team.


* Be actively engaged when overseeing your team member's individual performance which should include ongoing coaching, development, and meeting objectives through the annual review process.


* Lead by example by provide ongoing communication, teaching, and training to team members.


* Actively lead team meetings and process improvement initiatives to continuously improve work productivity, quality and efficiency of the team.


* Assist the Director, Diagnostic Assessment & School Based Services with program development.


* Encourage engaging and actively participating in all staff meetings, trainings, activities, etc.


* Be someone the company can rely on to be responsible for team building and morale.


* Create and build a comfortable working environment while supervising therapists, case managers, and peer support specialist.


* Conduct quality peer reviews, utilization review, quality assurance, and level of care reviews.


* Facilitate clinical staffing, staff development, and training programs as assigned.


* Manage patient census and tracking.


* Monitor and ensure compliance with CARF, OHMAS and professional standards.


* Maintain clear communication with referents and designated liaison persons.


* Oversee the provision of treatment services for a team 6-8 staff members.


* Oversee the admission, transition, and discharge planning for the team.


* Provide input to directors on staff performance evaluations.


* Provide assistance to Director, Diagnostic Assessment & School Based Services so that the team can be successful in the interviewing of potential hires....