Financial Analysis Senior Analyst - Cigna - Remote

POSITION SUMMARY

The Financial Analysis Senior Analyst is responsible for managing all billing aspects for a complex or larger volume book of business.

This role is accountable to collect all premium/fees and claims/claims funding billed on an invoice, resolve all billing inquires, and partner with internal and external partners to create a positive client experience.

Key responsibilities of this role include: Owning the end-to-end billing relationship.

Identifying opportunities for process improvements to enhance client satisfaction, reduce financial risk and successful implementation of new and renewing clients from a financial perspective.

Primary Responsibilities


* Manage the end-to-end billing relationship for a complex book of business of approximately 500 accounts.


* Make independent decisions regarding credits and debits, notifications and communication on client receivables.


* Provide support for external and internal customers regarding all items related to the billing for premium and claims/claims funding.


* Analyze daily Automated Clearing House (ACH) tap files prior to sending to Treasury and the bank.


* Conduct audits to ensure financial controls are maintained, when necessary.


* Design, enhance and maintain system applications for processing and reporting financial information as needed.


* Strong verbal and written communication skills to communicate billing items to clients, TPA's, brokers, and internal partners.


* Utilize problem solving skills and financial knowledge to identify root cause of client issues (related to incorrect rates, eligibility errors, commission's errors, etc.).


* Organizational skills and prioritization skills.

Key Qualifications


* High School Diploma or GED required.

Bachelor's degree in finance preferred.


* 3+ years of related experience required.


* Customer/Client service experience required.


* Reconciliation experience required.


* Data analysis experience required.


* Previous billing or collection experience strongly preferred.


* Exceptional systems experience, specifically using Excel for reporting purposes is required.


* General knowledge of insurance products, procedures and systems for specific functional area is desired.


* Prior experience working with matrix partners is preferred.


* SAP and Facets experience strongly preferred.


* Strong Excel skills with experience with pivot tables and v-lookups required.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 62,300 - 103,900 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

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