Assistant Fire, Life & Security Manager- InterContinental Hayman Great Barrier Reef

About Us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries.

As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

The InterContinental Hayman Island Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.

 We pride ourselves on a diverse and family-friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School. 

What is the job?

As Assistant Fire, Life & Security Manager, it is your responsibility to ensure the Fire, medical and security requirements of Hayman guests and staff is maintained through the implementation of professional Fire, medical and security practices.

Your day to day


* Supporting the Director Safety & Security with team development & day to day managerial responsibilities. 


* In the absence of the Director Safety & Security, assume the role and responsibilities for that position.


* Supports the Director Safety & Security with the critical functions of the business, such as, maintaining fire safety compliance, staff training and development, completing audits and risk assessments, investigations, assisting with departmental timecard management, assisting with the purchasing of equipment and consumables for the FLS department, supporting the Medical Centre, and working towards operational improvements where opportunities exists


* Sells and promote the Resort and its products and services using suggestive selling techniques. 


* Provides first aid assistance for injured persons and writes accident and incident reports. 


* Welcome and conduct new team member orientation. 


* Participates in training programs, in particular Emergency Response Team & Fire Fighting training as required.

Interact with department and Resort staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication. 


* Deals effectively with guests and workplace colleagues from a variety of cultures and backgrounds, displaying tact, diplomacy, confidentiality and, assertiveness where required.


* Delivers high quality service to guests and staff in accordance with the Hayman Service Standards.


* Be familiar with property safety, first aid, and emergency procedures.


* Seeks opportunities to continually improve self and the department.


* Monitor staffing to manage costs.


* Willing and able to provide afterhours call out and response when required.


* Patrols lobbies, corridors, and public areas, staff village and staff bar, industrial areas, and marina in accorda...