Lead Support Worker

Lead Support Worker

Middlesbrough Young persons services

Permanent, full time (37.5 hpw).

NIGHT SHIFTS ONLY.

Salary £25,838 per annum plus great benefits including Health cash plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better?  As our support co-ordinator, you’ll be at the heart of supporting our young customers who have complex needs to develop their skills to live more independently in the community.  You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.  Amazing we know! 

Typical shift as a Lead Support Worker (known by us as Coordinator)


* Creating support plans with your customers and coordinating a small team of Support Workers working with the plans. 


* Working with our young customers who will be looked after children or children in need, ensuring that Ofsted Supported Housing needs are met in our service.


* Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.


* Carrying out risk assessments, support planning, goal setting and regular reviews.


* Cuppas, chats and catch ups with your customer but also plenty of time to collaborate with colleagues too.    

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, we're in the top 10 for Great Places to Work in the UK! 

You bring


* Passion to support our customers to live their best life, working collaboratively with an eye for detail. 


* Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.


* Experience of coordinating and assessing customer referrals.


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach. 

Our team

You’ll join John our Ofsted registered manager and Nicola our Senior Client Service manager alongside our Middlesbrough team of support coordinators and support workers.

We’re super passionate about what we do!   We’re a supportive bunch and ensure a work/ life balance!

This is a new service for Home Group so you will be part of the core that embeds quality into the service right from the beginning! Don’t worry though; you will be given a full induction to Home Group and you will receive continuous training on your job role.

Job details


* Where we’re flexible with you, we do need to meet the needs of our customers.

That may mean adapting your start or finishing times on occasion.


* You will work as part of a rota working only nights.

Our shifts run from 10pm – 8am.


* Although you will lone work, we do get together regularly for training and team meetings.


* It is preferred that you are able to use technology for creating and updating supp...