Regional Operations Support Specialist

Join PACS: Elevate Healthcare with Us!

PACS is elevating healthcare by revolutionizing our approach to leadership and quality care.

Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment , we strive to foster a culture of compassionate care within our teams and the communities we serve.

As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide.

If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS.

Together, let's shape the future of healthcare!

Join Our Team and Thrive!

At PACS, we believe our employees are our greatest asset.

That's why we offer an exceptional benefits package designed to enhance your well-being and support your lifestyle.

Our Comprehensive Benefits Include



* Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy.


* PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge.


* Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.


* Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings.


* Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.

Join us at PACS and take advantage of a workplace that truly values you!

General Purpose

The Regional Operations Support Specialist is a key support role within the regional operations team, working closely with the Regional Director of Operations to drive operational excellence across multiple senior living communities.

This position plays a vital role in implementing company initiatives, ensuring consistent application of best practices, and providing direct support and guidance to community Executive Directors and their teams.

The Regional Operations Lead will focus on enhancing efficiency, quality of care, resident satisfaction, and regulatory compliance within the assigned region.

Essential Duties

Operational Support & Implementation:

•Assist the Regional Director of Operations in the development and implementation of regional operational strategies and initiatives.
•Serve as a point of contact and resource for Executive Directors and community leadership teams on operational matters.
•Support the rollout and adoption of new company programs, policies, and procedures at the community level.
•Develop and deliver training and support to community teams on operational best practices.
•Assist in the development and dissemination of operational reports and performance metrics.

Performance Monitoring & Analysis:

•Track and analyze key performance indicators (KPIs) related to resident care, occupancy, financial performan...