Director of Finance & Business Support- InterContinental Hayman Great Barrier Reef

About Us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries.

As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

The InterContinental Hayman Island Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.

 We pride ourselves on a diverse and family-friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School. 

What is the job?

As the Director of Finance and Business Support, you’ll direct the hotel’s financial operations and ensure the security of the hotel’s assets.  Reporting on the financial state of the hotel, you’ll also make recommendations to improve hotel profitability.  You’ll be the first point of contact for all hotel financial and accounting related issues with owners, auditors (internal and external) and regulatory agencies and provide timely financial analysis and reporting for effective decision making.  In addition, you’ll drive superior financial performance of the hotel and provide business support to key stakeholders of the business.

This role is located on Hayman Island, however a remote work arrangement may be considered for the right candidate

Your day to day

People


* Direct everyday financial activity, plan and assign work ensuring you always have the right staffing numbers   


* Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues    


* Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently 


* Recommend or initiate any HR related actions where needed 


* Keep connected with key contacts including owners, asset managers, guest, regulatory agencies, others as needed  


* Actively develop the financial acumen of department managers and the finance team through monthly finance meetings and other on job training opportunities

Guest Experience


* Respond quickly to guest requests in a friendly manner.

Follow up to ensure guest satisfaction. 


* Ensure accounting practices support the guest experience through payment options, inventory controls and financial dispute resolution

Responsible Business


* Implement and maintain acceptable accounting practices as required by company policy and procedures. 


* Develop and implement financial control procedures and systems; maintain records for internal and external audits; ensure compliance with government regulations and contractual agreements. 


* Participate in...