Clinical Manager, Emergency

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Department:
Emergency Department

Job Description

The Manager has responsibility for leading, controlling, planning, organizing and evaluating the timely, effective and efficient delivery of the department's operations on a 24-hour basis.

Through the incorporation of the Hospital's goals and objectives and nurse professional practice, this position is responsible for ensuring that the department performs to the highest possible standard within the resources made available, thus ensuring the delivery of quality care and service to patients, staff and visitors.

The manager is accountable to the director.

The manager acts as a role model, has accountability for the departmental budget and Position Control, ensures the consistent application of the Hospital's policies and procedures and fosters teamwork within and between areas of responsibility.

The manager is also responsible for promoting specialized knowledge and skills through the support of staff education and professional development.


* Provides leadership and direction regarding departmental performance.


* Sets the standard for departmental behavior, and provides and promotes a positive working environment for departmental staff to ensure strong employee morale, motivation and productivity.


* Holds accountability for the departmental budget and Position Control and takes necessary action to remain within balance and address variances.


* Reviews operational information and ensures systems are in place to monitor, review and revise procedures in order to maximize resource utilization within the department.


* Incorporates systems and procedures to ensure the department's role and function in the Hospital supports the delivery of the highest possible standard of patient care and customer service within available resources.

Maintains and reviews all aspects of organizational compliance as it relates to the department.


* Anticipates issues affecting the department's function and activity that may affect service delivery to patients, staff and visitors, and ensures actions are taken to address issues in close cooperation with Administration, Directors and peers.


* Develops a strong, collaborative relationship with Administrators, Directors, peers, and other key individuals across the Hospital, and fosters a multi-disciplinary teamwork approach to decision-making and problem resolution.


* Develops strong relationships with appropriate external constituencies relevant to the department in order to promote community relations and marketing programs, thus ensuring the Hospital is responsive to the community's developing needs and maintains a favorable image in the eye of the community.


* Participates and promotes concepts of the Magnet Journey.

Model Magnet principles to continuously elevate patient care...