Room Service Server I

About Us

Inspired by the mythical land of Avalon, where the experience of the "Good Life" is ever-present, The Hotel at Avalon arrives - a grand reimagining of resort environment, where guests are immersed in the timeless art of living well.

Here at the Hotel at Avalon, the "Good Life" is ever present in our benefits of becoming an associate! In addition to our Company's medical, dental, vision, and retirement benefits, Hotel at Avalon associates also enjoy free lunch or dinner during your shift in our Associate Cafe, free gated on-site parking, provided uniforms, and discounted dry cleaning rates on-site.

In addition, you and your family have access to Marriott's discounted hotel room program at thousands of Marriott locations around the world.

"Think of us as a guide to the extraordinary, a gateway to the unconventional, a beacon of good taste".

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Work with Room Service Team in the serving of guests to ensure positive guest experience.

Essential Duties and Responsibilities


* Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.


* Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.


* Set up and deliver all VIP amenities.


* Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.


* Complete all shift side work as outlined in the hotel's operating policies and procedures.


* Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales.

Report all communication to immediate shift supervisor.


* Perform all cash handling responsibilities in accordance with company policies and procedures.


* Comply with attendance rules and be available to work on a regular basis.


* Perform any other job-related duties as assigned.

Qualifications and Skills


* Hotel experience preferred.


* Ability to communicate well with guests.


* Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule with or without reasonable accommodation.


* Ability to transport large trays weighing up to 30lbs.

with or without reasonable accommodation.


* Effective verbal and written communication skills.

Ability to adapt communication style to suit different audiences, such as effectively commu...