Customer Service Representative - 1st Shift

Logistics at full potential.

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires.

You know that a positive work environment creates happy employees, which boosts productivity and dedication.

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

1st Shift, Monday - Friday - 06:00am - 02:30pm

As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating packaging slips and reports, and fulfilling customer orders.

If you're excited about the challenge of working for a rapidly growing global company, we have an opportunity for you to grow with GXO.

Pay, benefits and more.

The hourly pay rate for this is $24.00 GXO, in good faith, believes this is the pay rate for this role at the time of this posting.

We may ultimately pay more or less than the posted rate and this rate is only applicable for jobs to be performed in Washington.

This rate may be modified in the future.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and other benefits to eligible employees.

You can apply for this role by clicking on the Apply now button at the bottom of this posting (or through the Employee Job Hub if you are a current GXO employee).

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.

The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

What you'll do on a typical day:


* Coordinate workload allocation among warehouse workers, material handlers and drivers



* Prepare work orders; troubleshoot orders and resolve discrepancies as needed



* Assign and release orders sent for loading and unloading



* Allocate and research inventory for orders



* Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs)



* Maintain and generate required reports



* Process, audit and file various documentation

What you need to succeed at GXO:

At a minimum, you'll need:


* Proficiency in Microsoft Office



* Ability to communicate effectively with carriers, customers, employees and management



* Proven ability to multitask and prioritize workload in a fast-paced environment

It'd be great if you also have:


* High school diploma or equivalent



* Availability to work a flexible schedule when needed



* 1 year of customer service experience



* 6 months of experience in a warehouse setting

We engineer faster, smarter...