Director Food Service Operations

Are you a strategic leader with a passion for operational excellence and community impact? Join Goodwill as the Director of Food Service Operations at Naval Station Great Lakes, where you'll drive long-term business strategies, oversee a $56 million budget, and lead a dynamic team committed to service and inclusion.

This high-impact role blends leadership, innovation, and purpose—managing federal contracts, enhancing food service operations, and fostering strong relationships with the U.S.

Navy and community partners.

If you're ready to shape the future of food service while making a difference, we want to hear from you.

The Director Food Service Operations is responsible for developing long- and short-term business strategies, and oversees implementation for Goodwill's Food Service contracted operations, including the employment and training of assigned staff serving within the contract.

RESPONSIBILITY LEVEL:

Develops long- and short-term business strategies (3-5 years), and oversees implementation for Goodwill's Food Service contracted operations at Naval Station Great Lakes including the employment and training of assigned staff serving within the contract.

Is heavily involved in developing department standard operating procedures.

Forecasts and plans annual operating and capital budget, implements cost-savings measures.

Maintains and adjusts operating budget, manages expenses based on changes in internal or external factors, and communicates budgetary performance.

Typically works on projects and initiatives that span 2-5 years.

Responsible for integration of systems, systems metrics and analysis.

PRINCIPAL DUTIES:

1.

Leading and Developing Talent: Manages organizational design for area of responsibility and directs Talent planning, hiring, development and training of staff.

Networks and sources for positions throughout the organization.

2.

Project and Change Management: Serves as project owner for high complexity department, cross-functional or multi-location projects and improvement initiatives.

Set project direction including project scope, timeline and resources.

Accountable for making decisions and project success.

Manages change through effective planning, communication and coaching.

Builds and participates in leadership coalition supporting and implementing organizational change.

3.

Community Engagement: Actively engages with community partners and links activities to business performance.

4.

Oversee $56 million budget.

5.

Utilizing government funds, oversees the procurement and distribution of food purchases required within the operations.

6.

Work proactively to anticipate issues and continuously improve Great Lakes Food Service operations in conjunction with overall organization efforts; assess and continuously improve division's effectiveness to ensure business units' needs are being meet.

7.

Assure that assigned operational areas are operated in accordance with Federal Contracting Laws and AbilityOne program requirem...