Quality/Process Engineer

Job Description – Quality/Process Engineer

Department

Engineering

Reports to

Engineering Manager

Summary

Supports and promotes plant wide quality improvement efforts while designing, developing and evaluating integrated systems of the manufacturing process.

Job Duties



* Manage customer issues including disputing NCT’s and RMA’s


* Effectively engage in positive customer relations


* Support the implementation of change overs and new product launches.


* Review customer testing requirements and ensure that systems are in place to meet them


* Work with suppliers to ensure testing requirements are being met and oversee PPAP process


* Ensure production is producing quality product to specifications


* Support upkeep of the calibration system: Maintain records, ensure gages and equipment are calibrated within required time


* Provide support onsite to customer/suppliers as needed


* Support manufacturing in the development of training and development: job instructions, procedures, visuals


* Document all activities as required


* Provide support and maintain compliance with all company guidelines, International Quality Standards (ie ISO, IATF, etc.) and all applicable government regulations and standards


* Perform additional assignments per manager’s direction


* Advise on improvements in tracking and reporting procedures


* Perform quality control data analysis


* Champion continuous improvement initiatives, layered process audits, PLM’s and lessons learned


* Develop and support 5S initiatives

Requirements


* Preferred 3-5 years of related work experience


* Knowledge of production process, machines, tools, including design and uses


* Strong organizational skills


* Strong communication skills (both verbal and written)


* Proficiency with database applications and administration systems, specifically Microsoft Office and the use of statistical software


* Ability to work effectively alone and prioritize


* Must be a highly motivated, service and team-oriented individual with an attention to detail


* Enthusiasm for challenge and new initiatives are prerequisites


* Strong analytical ability


* Supervisory and interpersonal skills are required


* Troubleshooting ability is required


* Strong decision making and problem-solving skills


* Demonstrated good internal and external customer service skills


* Good presentation skills


* Ability to manage multiple projects


* GDT/Blueprint reading


* Engineering specifications and understanding


* Knowledge of the requirements of TS16949 and ISO14001


* Knowledge and execution experience of APQP, PPAP, PFMEA, Control Plans, and Process Flow


* Proven ability to create and execute project plans that have achieved the identified targets.


* Excellent planning and organizational skills


* Effective verbal and written communicat...