Financial Counselor

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Department:
Patient Financial Services

Works under the supervision of the Business Services Coordinator.

Evaluates patient's ability to pay bills and arranges for payment schedules, follows up with responsible parties for non-payment of bills and determines if collection efforts have been exhausted.

Provides patients with alternative resources to finance hospitalization.

Performs other duties as assigned.



* Composes and types letters, liens and probate claims.


* Arranges for and collects payments for pre-registered patients, in-house and discharged patients.


* Answers inquiries accurately and courteously.


* Enters detailed comments into the computer system.


* Evaluates and processes incoming mail.


* Maintains a system for periodic review and follow-up on unpaid accounts.


* Greets patients and public politely.


* Responds to inquiries from collection agencies.


* Receives required documentation for charity care patients.


* Provides patients with options of program coverage and assists with completion of applications.


* Receives and reviews all admissions with self-pay portion for possible third party governmental coverage.


* Follows up with responsible parties and third party payor on unpaid accounts.


* Refers accounts to outside collection agencies when collection efforts have been exhausted.


* Processes loan applications.


* Processes bankruptcy notices.


* Maintains records and files account transaction, hard copy and computer system.


* To be vigilant of co-members desk when vacant.


* Interprets for non-English speaking patients/public.


* Performs other duties as assigned.

Education: Work requires knowledge generally acquired through a high school education or GED.

Licensure: None.

Experience: One (1) or more years collection or organization business office experience, including medical terminology, computer experience, general billing and governmental program knowledge.

The hourly rate for this position is $28.61 - $34.78 .

The range displayed on this job posting reflects the target for new hire salaries for this position

Job Specifications:
• Union: NUHW

• Work Shift: Day Shift

• FTE: 1.0

• Scheduled Hours: 40

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!