Support Worker

Support Worker 

West Cornforth, County Durham

Permanent, Full Time (37.5 hours per week)

Pay £12 per hour (£23,464 per annum) [pro rata] and great benefits including Health Cash Plan!

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Worker, you’ll be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.

Amazing we know!

Typical day as our Support Worker


* Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans.


* You’ll assist our brilliant customers with mental health


* Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.


* Carrying out risk assessments, support planning, goal setting and regular reviews.


* Cuppas, chats and catch ups.

There’s no rushing from one customer to the next here! Plenty of time to work together with colleagues too.    

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the Top Ten Great Places to Work in the UK!

You bring


* Passion to support our customers to live their best life, working together with an eye for detail 


* Experience of caring for others, you may have worked in care before or have experience of caring for others such as family members or children


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach


* Recognise every customer is different and you’re able to adopt a flexible, personal approach, listening to customers to understand their needs 


* To get from A to B, you’ll need a vehicle insured for business purposes.

The great news is that we’ll pay your mileage! 

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review 

Our team

You’ll join Manager Gemma and our Sedgefield accommodation team, we’re super passionate about what we do! We’re proud of our recent team achievement, receiving gold standard in our customer promise assessment! We’re a supportive bunch and like to catch up over a cuppa and biscuits.

Job details 


* Where we’re flexible with you, we do need to meet the needs of our customers.

That may mean adapting your start or finishing times on occasion.


* Work pattern is a 4 week rolling rota over 7 days. 


* Able to use technology to update support plans, complete online learning an...