CSB Agile Product Manager - Cigna Healthcare

SUMMARY:

Represents the "voice of the customer" for the specific Experience and applicable Agile Release Train (ART); collaborates with the Experience Owner (EO) to manage and prioritize Experience-specific product development; aligns, manages, and prioritizes assigned backlog with EO; and supports Product Owners (PO) and development teams daily to deliver quality product on time.

RESPONSIBILITIES:


* Manages Product Development
+ Develops and maintains comprehensive understanding of the business and assigned areas as a subject matter expert
+ Educates POs and development teams on business objectives from the stakeholder and persona perspectives
+ Drives continued business alignment with EO and relevant leadership via cadenced and ad hoc communications
+ Focuses on product quality to meet expectations and KPIs
+ Works with EOs and business on epic and feature decomposition
+ Collaborates with Business SMEs and POs on feature development and as-needed user story development
+ Creates and leads feature and acceptance criteria development that meets agreed-upon definition of done criteria
+ Aligns decomposition with business requirements and objectives
+ Clarifies customer intent to optimize development and delivery


* Backlog Management and Prioritization
+ Assesses business value and prioritizes features to focus on those with maximum value that align with business strategy
+ Partners with EO and PO to define and elaborate PI objectives
+ Aligns work execution with business priorities while maintaining feature and user story conceptual and technical integrity
+ Ensures all requests follow the defined process, are prioritized, well communicated, and delivered.
+ Partners with EO, ART, and business to identify and track risks, dependencies, and tradeoffs that may affect program backlog
+ Seeks EO advice and approval on any given PI work adjustments


* Daily Support
+ Supervises, trains, mentors, and coaches assigned direct reports
+ Partners with and guides PO on features and related user stories
+ Leads, as needed, and participates in Agile planning and ceremonies
+ Partners with EO, RTE, PO, and others on features and enablers
+ Supports the ART Experience during PI Planning
+ Partners with PM on business scope and requirements to provide end-to-end collaboration and as-needed Business Assessment Team support
+ Responsible for final decisions on product functionality
+ Partners with RTE to socialize and model Agile principles and practices
+ Participates in all relevant Agile planning and ceremonies

QUALIFICATIONS:


* High School Diploma required, bachelor's degree preferred


* 3 or more years related work experience in Product Ownership, Product Management, Business Analysis or Managem...