User Experience Designer

DESCRIPTION:

Duties: Design and validate the product from a user experience and product design discipline perspective.

Document the specifications to build products from a User Interface, Interaction Design, Component Design, API mapping, and ADA compliance perspective.

Align with partners in the product, development, and content disciplines to prioritize the appropriate artifact deliverables to advance roadmaps.

Innovate new product features, components, patterns, and iconography to continue iterating our product for continuous improvement via alignment to NPS (CX) feedback and business objectives and key results (OKRs).

Present design solutions to various stakeholders to gain an alignment and shared vision of the end state goal.

Supply artifacts to impacted marketing partners so that campaigns can be executed on the products behalf.

Parse latest reports, data, and trends to iterate on current product.

Evolve Chase's design system accordingly for new use cases like e-commerce and establish a vibrant sub-brand to establish Chase's credibility in the competitive space.

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Design, Human Computer Interaction, or related field of study plus One (1) year of experience in the job offered or as User Experience Designer, or related occupation.

The employer will alternatively accept a Bachelor's degree in in Design, Human Computer Interaction, or related field of study plus four (4) years of experience in the job offered or as User Experience Designer, or related occupation.

Skills Required: Requires experience in the following: Leading the design product features for leveraging digital design fundamentals and best practices in close collaboration with product and tech leads; Creating wireframes and design specifications for discovery and delivery phases; Using competitive and heuristic analysis to identify opportunity areas for users; Applying insights from qualitative and quantitative exploratory research and usability studies to inform and justify design decisions; Navigating design approvals in a large and complicated organization; Managing a design backlog with senior product and design stakeholders; Accessibility guidelines, inclusive design practices, and assistive technologies to ensure a diverse and inclusive user experience; Building design solutions using a component library from an established design system; Evolving a design system to accommodate a new sub-brand; evolving a design system to accommodate new use cases; designing and building with developers a state-of- the-art e-commerce experience to accommodate many payment methods including split tender, pay over time, and paying with points; Emerging behaviors and trends in e-commerce and digital shopping..

Job Location: 575 Washington Boulevard, Jersey City, NJ 07310.

Full-Time.

Salary: $157,300 - $205,000 per year.

Chase is a leading financial services firm, helping nearly half of America's households and...