Vice President, Product Management and Marketing Strategy

As the #1 credit card issuer in the U.S., Chase Card Services helps a wide range of consumers and small businesses manage their purchases.

We provide the Chase-branded Sapphire, Freedom, Slate and Ink cards, as well as cards with some of the world's leading companies - including Marriott International, Amazon, Southwest Airlines, and United Airlines.

Our teams of talented, diverse and customer-obsessed colleagues are dedicated to helping our customers reach their financial goals and make the most of their purchases.

We take pride in our inclusive culture, where colleagues can bring their whole selves to work, and we support them through continuing education, career growth and programs like our Business Resource Groups, which offer access to leadership, networking and development opportunities.

This position is on the award-winning Chase Marriott Cobrand Card team within the Partner Card organization of Chase Card Services, a key business within Chase's Consumer & Community Banking division.

This role will report directly to the Executive Director, Head of Marriott Cobrand Product.

Job responsibilities

The Vice President, Product Management and Marketing Strategy is an experienced leader who will create customer value through a multi-year plan for products, features and benefits that meet the financial, operational and control goals of the Marriott Cobrand Card program.

They will identify product growth opportunities, develop and execute multi-year strategies grounded in customer and business insights that deliver against P&L objectives.

This includes development of customer insights to inform new or enhanced products and benefits, marketing of existing and new products, digital capabilities and enhancements that support the product ecosystem and optimize customer usage of products and benefits.

The VP, Product Management and Marketing Strategy will partner with finance and analytics to create business cases, collaborate with Marriott and internal stakeholders to plan, prioritize, develop and deliver on the Chase Marriott Cobrand roadmap.


* Understand credit card product management, product development and platform, and/or product marketing


* Identify and understand data-driven and marketing insights that deliver unique experiences across the end-to-end customer journey and inform marketing/business strategies


* Support the roadmap of product and customer experience and balance stakeholder inputs/MVP releases


* Ability to communicate business and customer needs to ensure resolution through improved processes, data and/or technology


* Understand, coordinate, and communicate sprint, testing and implementation schedules


* Identify potential roadblocks and develop recommendations for delivery issues, change requests, production issues


* Monitor product performance as well as industry assessments that provide insights into competitive landscape and best practices


* Partner with teams (across product, desig...