Accounts Receivable Supervisor (1 year maternity cover)

Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.

Job Requisition #:
030156 Accounts Receivable Supervisor (1 year maternity cover) (Open)

Job Description:

Greif is a leading supplier of industrial packaging products and services, growing from its beginnings in Cleveland, Ohio, to a global footprint across more than 35 countries and 200-plus locations.

Our Vision

Be the best performing customer service company in the world.

Our Purpose

We create packaging solutions for life’s essentials.

We are looking for an Accounts Receivable Supervisor for a fixed term (12 month contract).

 

Key Responsibilities


* Oversee the end-to-end Invoice-to-Cash (I2C) process, ensuring accuracy, compliance, and efficiency across Cash Application, Credit & Collections, and Invoicing for supported entities.


* Supervise process performance against established SLA commitments and KPI metrics, ensuring compliance while driving improvements in DSO and Percent Current to optimize Operating Working Capital.


* Lead and enhance team performance by executing best practices aligned with KPI metrics.


* Assess and approve credit limits for new and existing customers, ensuring alignment with the approval authority matrix.


* Mitigate bad debt exposure through credit and collections best practices, providing oversight on customer bankruptcy and litigation processes.


* Ensure full compliance with audit controls, proactively addressing potential deficiencies and implementing corrective action plans as needed.


* Manage and develop a team of 14, including the Cash Application and Invoicing Team Lead, through regular one-on-one discussions, performance development plans, training, coaching, and motivation strategies.


* Conduct annual performance reviews and provide ongoing feedback to direct reports.


* Actively participate in the recruitment process, including interviewing and evaluating candidates.


* Oversee the onboarding and integration of new hires, ensuring successful completion of probation period milestones.


* Foster strong relationships with local teams in respective countries, ensuring high levels of customer satisfaction.


* Champion continuous improvement by driving process optimization initiatives and managing their successful implementation.

Education & Experience


* Bachelor’s or Master’s degree in Finance, Accounting, Economics, or a related field.


* Fluent in English, with excellent verbal and written communication skills.


* Minimum of 5 years of experience in Accounts Receivable (AR), including leadership experience.


* Strong analytical, interpersonal, and problem-solving skills with a proactive, results-driven approach.

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