Temporary Eligibility Services Clerk - Countywide Pool

ABOUT THE POSITION

The first review of applications will be on February 11, 2025

The County of Riverside's Human Resources Temporary Assignment Program (TAP) seeks to fill Temporary Eligibility Services Clerk positions to support the Department of Public Social Services at multiple locations throughout Riverside County.

A pool of qualified candidates will be established for current and future vacancies.

Performs specialized clerical work either in the determination of eligibility of applicants and clients for public social service aid or in the determination of basic social services plans; and to do other work as required.

This class has primary responsibility for obtaining and verifying factual information required for eligibility determination or development of basic social services plans, using a variety of standardized forms, and following established rules, regulations, policies, and procedures.

Work Schedule: Monday-Friday 8:00 am - 5:00 pm

Meet the Team!The County of Riverside Department of Public Social Services mission is to support and improve the health, safety, well-being and independence of our county's individuals and families.

Click Here to Learn More About the TAP Program

EXAMPLES OF ESSENTIAL DUTIES
• Conduct pre-screening and other interviews with applicants and clients using standardized forms to obtain personal, family and financial data required to determine eligibility for one or more public social service aids and/or basic information required to authorize social service plans.

• Give applicants standard forms and request that routine verifications be returned with completed forms; review forms for completeness when returned by the applicant; may assist clients with completing application forms for financial assistance.

• Record verifications of birth, income, property, and other required information according to standard procedures.

• Bring discrepancies to the attention of the Eligibility Technician or Social Service Practitioner responsible for the case; file required forms and verification in an established filing order.

• Complete notices of action and other required forms following eligibility determination; accept late income reports from clients reviewing them for completion and accuracy.

• Prepare and verify IHSS payroll time sheets.

• Receive mail out questionnaires on IHSS remedy reassessments; verify and adjust authorization of IHSS, referring special cases to the Social Service Practitioner.

• Determine when to issue notice of intended action or right to fair hearing forms to clients.

• Clear routine case controls using computer printouts; respond to routine telephone calls or lobby visits from applicants and clients reporting changes in their circumstances or requesting information on the status of their applications or case.

• May prepare and maintain other documents associated with the eligibility/services processes; maintain records for use in the development of worklo...