Housing Concierge

Housing Concierge

West Yorkshire, Brighouse

Permanent, Part Time (16 hours per week)

Pay £12.00 per hour plus great benefits including Health Cash Plan

Home, a place where you belong

We’re looking for new Supported Housing Concierges to join our growing teams.

Here at Home Group we look after our vulnerable customers, but also those with complex care needs.

Your job will be to make sure our customers are safe, our buildings are secure and pleasant places to be, and that we get on with our neighbours.

Typical shift as a Housing Concierge


* If you want a bustling security job, then this is the job for you!


* There is so much more involved than just stuck in an office monitoring CCTV or patrolling the premises.


* First line of support for our customers when our wider team or their own support network aren’t around to help!


* You’ll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.


* Thinking on your feet and managing situations on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.


* Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well!

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK! 

You bring


* Calm under pressure with great communication skills


* You get a kick out of supporting the most vulnerable in society (maybe you‘ve worked in public service).

You know what’s required to look after the public and our customers too.


* You’re sociable and interested in people and their stories and like getting to know people.

You use your people insights and keen eye for detail to spot changes in behaviour.


* You recognise when things are about to go wrong and are confident intervening in a sensitive way. 


* A team player with the confidence to work alone.

Don’t worry you’ll have the full back up of our wider team including our out of hours emergency support team.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review.

Our team

You’ll join Manager Angela and our Railway Bridge View team, we’re super passionate about what we do! We’re really proud of our team and service. We’re a supportive bunch and thrive on providing the best service we can to our lovely customers.

Job details 


* Railway Bridge View Community Wellbeing Scheme,


* Working Monday to Sunday on a 4-week rolling rota between the hours of 8am - 10pm and 10pm - 8am.

 


* Although you may work weekends and nights / lone work, we do get together regularly during the week for training and team meetin...