Business Analyst

Business Analyst

Newcastle upon Tyne or Flexible UK location

Permanent, Full Time (37.5 hpw)

Salary Circa £40,000 negotiable based on skills and experience and great benefits including Health Cash Plan!

We’re sorry, but we can’t offer sponsorship for this role due to certificate limits. 

Home, a place where you belong

Are you ready to take your Salesforce skills to the next level while exploring projects that go far beyond the platform? This is your chance to join our vibrant Business Analyst Team and work on initiatives that truly transform lives.

With the flexibility to manage your own diary and the opportunity to collaborate directly with our customers, this role offers so much more than just a day job.

It’s a way to make a lasting impact. 

As our Business Analyst, you’ll embrace a mix of Agile, Waterfall, and WAGILE approaches, ensuring every project delivers real value.

While Salesforce is a key focus, you’ll also be part of diverse, meaningful projects across the organisation.

And the best part? We’re invested in your growth, offering plenty of opportunities to shape your career through development and training. 

What you’ll do


* Drive Salesforce-related initiatives, improving processes and enhancing user experience.


* Collaborate on transformative projects that align with strategic business goals.


* Engage with stakeholders to identify challenges and craft solutions with measurable results.


* Map, analyse, and refine processes, making them more effective and aligned with objectives.


* Serve as a bridge between stakeholders and project teams, ensuring seamless communication and clarity. 

Why choose us

Imagine finishing each day knowing you’ve made a real difference in our customers’ lives.

That’s exactly what you’ll do here, working for a top 10 Great Place to Work in the UK! Enjoy the flexibility of managing your time, opportunities to work directly with customers, and a supportive team that values balance, growth, and innovation.

Join us and be part of a team where your contributions truly matter, apply today! 

What you bring


* You’re a proven Business Analyst who has significant experience of delivering a range of projects using different methodologies. 


* Experience with Salesforce, whether supporting its adoption, optimising processes, or contributing to implementation.


* A flexible mindset to adapt between Agile, Waterfall, and WAGILE methodologies.


* Strong analytical skills to tackle diverse challenges and deliver impactful results.


* Excellent communication and stakeholder engagement skills to collaborate effectively at all levels. 

Our team

Joining Sharon’s Business Analyst Team, you will deliver our projects and programmes in collaboration with our Projects and Architecture Teams.

Sharon is a firm believer in getting the right work-life balance and always finds time to wind down; despite having a consistently energetic son who is s...