Operations Development Leader - OSB

Your Job

The Operations Development Leader will focus heavily on upskilling and building capabilities in operators and technicians.

This includes developing and curating high-quality knowledge content, resources, and materials to enhance their skills and knowledge.

The leader will work closely with cross-functional teams to identify knowledge and skill gaps impacting plant performance and develop targeted content to address these gaps.

By analyzing performance data and trends, the Operations Development Leader will identify areas of improvement and recommend adjustments to knowledge content.

The goal is to increase the proficiency level of Operators and Technicians employees through upskilling initiatives and achieve a reduction in downtime related to knowledge and skill gaps.

This role will support two OSB sites in Fordyce, Arkansas and Diboll, Texas.

The ideal candidate will be based either in Arkansas or Texas (preferably within an hour of one of the facilities).

Candidates will spend 50 - 75% onsite between Fordyce and Diboll.

What You Will Do


* Lead the upskilling of Operators and Technicians employees.


* Collaborate with cross-functional teams to identify knowledge & skill gaps impacting plant performance and develop targeted content to address these gaps.


* Develop content tied to knowledge and skill gaps impacting plant performance.


* Analyze performance data and trends to identify areas of improvement and recommend adjustments to training programs and content.


* Participate in top losses meetings to prioritize top loss areas and provide gap closure plans pertaining to the learning and development aspect.


* Develop and curate high-quality training content, resources, and materials to enhance the skills and knowledge of Operators and Technicians employees.


* Verify Operators and Technicians maturity KPIs and metrics, providing feedback to Plant Managers and other leaders.


* Perform routine verifications and validations of Operators and Technicians Development aspects.


* Collaborate with subject matter experts to enhance troubleshooting skills using CSC insights and immersive technology.


* Foster a culture of continuous learning by promoting immersive technology and operations development concepts.


* Increase troubleshooting effectiveness and improve the average time to resolve technical issues.

Who You Are (Basic Qualifications)


* Proven experience in operations development, learning and development, or a similar role.


* Strong analytical skills with the ability to analyze performance data and trends.


* Excellent communication and collaboration skills to work effectively with cross-functional teams.


* Experience in developing and curating high-quality training content and materials.


* Knowledge of immersive technology and its application in training and development.


* Strong problem-solving skills and the ability to recommend adjustments to training...